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Return & Refund Policy
Last Updated: August 2026
At Raz Industries, customer satisfaction is our priority. We take pride in delivering premium-quality championship belts and want you to shop with confidence. Please review our return and refund policy below before placing your order.
Return Eligibility
You may request a return if:
- The item arrives damaged or defective.
- You receive the wrong product.
- The product has a manufacturing defect.
- Your return request is submitted within 30 days of receiving your order.
- The item is unused, in its original condition, and returned with its original packaging.
Non-Returnable Items
The following items cannot be returned or refunded:
- Custom championship belts or personalized products.
- Products that have been used, worn, or modified.
- Items damaged due to misuse or improper handling.
- Clearance or final sale items (if applicable).
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the product
- Photos of the packaging
- A brief description of the issue
Our support team will review your request and provide a suitable resolution as quickly as possible.
Refund Process
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be processed to your original payment method.
Please note that processing times may vary depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless:
- We shipped the wrong product.
- The item arrived damaged.
- The product has a verified manufacturing defect.
We recommend using a trackable shipping service for all returns.
Exchanges
We gladly replace items that are defective, damaged, or incorrectly shipped.
If you need an exchange, please contact our customer support team before returning your item.
Order Cancellations
Orders may only be canceled before production or shipment begins.
Once an order has entered production or has been shipped, it cannot be canceled.
Custom orders cannot be canceled once production has started.
Custom Championship Belts
Because custom championship belts are made specifically for each customer, they are non-refundable and non-returnable unless they arrive damaged, defective, or incorrect.
Please review all customization details carefully before placing your order.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account.
- Contact your credit card provider.
- Contact your bank, as processing times may vary.
If you still need assistance, please contact our support team.
